Help & FAQ

Everything You Wanted to Know About SIX7

Crafted for clarity, designed for luxury. Search, browse by topic, or open any question below.

Brand & Philosophy

SIX7 is built on Olfactory NeuroDesign™ — scent designed at the molecular level to awaken deep emotional responses.

What does the “7” in SIX7 mean?
It represents the seven segments for memory and the seven primary emotions. SIX7 is guided by Olfactory NeuroDesign™: fragrance engineered to imprint on emotion and identity.
What is the Memory Imprint Guarantee?
Every bottle is guaranteed for quality. If your scent fails to evoke memory as promised, contact our Support Team within 30 days for a full refund. We stand behind the experience.
Why is SIX7 considered a niche luxury brand?
Precision over mass: limited runs, medical-grade oils, small-batch filling, artisan design, and controlled distribution to preserve rarity and performance.
Where are SIX7 fragrances made?
Formulated in the USA and France, and hand-filled in small batches in our Singapore factory, using ingredients sourced globally — including Grasse, Tuscany, and the Aegean coast.
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Fragrance & Product Details

What concentration do you use?
All SIX7 fragrances are Eau de Parfum or higher (≈20–25% oils), yielding longer wear and a richer evolution on skin.
How long does the scent last?
Expect 8–12 hours on skin (longer on fabric). Maximize longevity by applying to pulse points and storing your bottle upright, away from heat and light.
Can I layer SIX7 fragrances?
Yes. Our scents feature modular bases that layer without clashing. Try Aura 6 + Aura 7 for a dawn-to-dusk evolution.
Are the fragrances unisex?
Completely. Scent has no gender — only intention.
How should I apply and store my fragrance?
Spray wrists, neck, behind ears; a light mist on fabric can extend the trail. Store cool and dark; avoid direct sunlight and temperature swings.
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Packaging & Personalization

Can I personalise my bottle?
Not at this time, but leave a note on checkout and Dr. Zannis can include a personalized message for you or your loved one.
What materials are used in the bottle?
Frosted glass, custom alloy metal cap, and gold leaf or silver printing — a tactile, matte finish inspired by classical craftsmanship.
Do you offer refills?
Coming Soon: Our Refill Series will use a screw-in system that preserves your original bottle and reduces waste. (Rollout timing may vary by region.)
How many units are in each batch?
We produce limited, serialized runs (500 units) to safeguard freshness and exclusivity. Once archived, the chapter closes.
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Orders, Shipping & Returns

Where do you ship?
Worldwide. Typical timelines: U.S. 2–5 business days; international 5–10 (customs permitting). See our Policies.
Can I cancel or change my order?
We can modify orders within 1 hour of purchase. Contact our Support Team via the site or support@six-seven.com.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items sent back to us without first requesting a return will not be accepted. For all concerns, our team will assist case-by-case. See Returns.
How can I track my order?
You’ll receive a tracking email upon dispatch. You can also log in to your SIX7 account to view status and history.
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Authenticity & After-Care

How do I know my SIX7 bottle is authentic?
Each bottle carries a registered serial number and is shipped with an official certificate of authenticity. Verify at Contact Us to confirm authenticity or serial number.
Why might the scent change slightly over time?
Natural oxidation and environment can soften top notes — it’s normal. Store upright, cool, and dark to preserve peak character.
Are your ingredients safe for sensitive skin?
Our formulas are IFRA-compliant. Potential allergens are listed on packaging and the product page. For sensitivities, contact us for a detailed breakdown.
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Gifting & Membership

Do you offer gift wrapping?
Orders arrive in signature SIX7 packaging — matte black box, Imprint Ritual (usage) card with medallion seal, and certificate of authenticity. Add a gift note at checkout.
What is the SIX7 Memory Circle?
Our loyalty program rewards collectors and explorers. Earn points (“Imprints”) on purchases and referrals, then access limited drops and private previews as well as discounts and free gifts. See Memory Circle.
Can I buy gift cards?
No — digital or physical SIX7 Gift Cards are not currently offered, but let us know if that's something you would like us to make available.
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